<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
		>
<channel>
	<title>Comments for Bill Guertin | 800 Pound Gorilla Blog on SalesGravy.com</title>
	<atom:link href="http://www.salesgravy.com/800poundgorilla/comments/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.salesgravy.com/800poundgorilla</link>
	<description>A Sales Gravy Featured Blog</description>
	<lastBuildDate>Wed, 14 Dec 2011 04:07:58 +0000</lastBuildDate>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.2.1</generator>
	<item>
		<title>Comment on The Best Ways to Start a Cold Call Conversation by Bill Guertin</title>
		<link>http://www.salesgravy.com/800poundgorilla/the-best-ways-to-start-a-cold-call-conversation/comment-page-1/#comment-2018</link>
		<dc:creator>Bill Guertin</dc:creator>
		<pubDate>Wed, 14 Dec 2011 04:07:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.salesgravy.com/800poundgorilla/?p=234#comment-2018</guid>
		<description>Appreciate your comment; there&#039;s no sugarcoating the fact that cold calls are indeed difficult.  Thanks.</description>
		<content:encoded><![CDATA[<p>Appreciate your comment; there&#8217;s no sugarcoating the fact that cold calls are indeed difficult.  Thanks.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on The Best Ways to Start a Cold Call Conversation by marce435</title>
		<link>http://www.salesgravy.com/800poundgorilla/the-best-ways-to-start-a-cold-call-conversation/comment-page-1/#comment-2017</link>
		<dc:creator>marce435</dc:creator>
		<pubDate>Wed, 14 Dec 2011 03:10:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.salesgravy.com/800poundgorilla/?p=234#comment-2017</guid>
		<description>Sorry to say I have heard them all, and they all are red flags that this is a cold call.  Not working with me. I have worked in Fortune 10 companies and small businesses.  Cold calls are the hardest things in the world and take guts, confidence, and a really good sales pitch. Good luck.</description>
		<content:encoded><![CDATA[<p>Sorry to say I have heard them all, and they all are red flags that this is a cold call.  Not working with me. I have worked in Fortune 10 companies and small businesses.  Cold calls are the hardest things in the world and take guts, confidence, and a really good sales pitch. Good luck.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on The Best Ways to Start a Cold Call Conversation by Sallie Cooper</title>
		<link>http://www.salesgravy.com/800poundgorilla/the-best-ways-to-start-a-cold-call-conversation/comment-page-1/#comment-728</link>
		<dc:creator>Sallie Cooper</dc:creator>
		<pubDate>Tue, 14 Jun 2011 06:49:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.salesgravy.com/800poundgorilla/?p=234#comment-728</guid>
		<description>Nice site!
Very interesting site.
Excellent article, bookmarked for future referrence.
Thank you!</description>
		<content:encoded><![CDATA[<p>Nice site!<br />
Very interesting site.<br />
Excellent article, bookmarked for future referrence.<br />
Thank you!</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Why Michael Buble Should Send Flowers To Sara Bareilles by Mais</title>
		<link>http://www.salesgravy.com/800poundgorilla/why-michael-buble-should-send-flowers-to-sara-bareilles/comment-page-1/#comment-439</link>
		<dc:creator>Mais</dc:creator>
		<pubDate>Mon, 11 Apr 2011 17:35:11 +0000</pubDate>
		<guid isPermaLink="false">http://salesgravy.com/800poundgorilla/?p=93#comment-439</guid>
		<description>Thanks for the insightful article!I agree with Sheila, I loved Elton John and wish Buble would be more like him! Don&#039;t get me wrong, Buble is a wonderful musician, but if he were to send flowers to everyone that he &quot;borrowed&quot; his music from, he would be looking at hundreds of bouquets.</description>
		<content:encoded><![CDATA[<p>Thanks for the insightful article!I agree with Sheila, I loved Elton John and wish Buble would be more like him! Don&#8217;t get me wrong, Buble is a wonderful musician, but if he were to send flowers to everyone that he &#8220;borrowed&#8221; his music from, he would be looking at hundreds of bouquets.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Apple&#8217;s Not Perfect? by Jeb Blount</title>
		<link>http://www.salesgravy.com/800poundgorilla/apples-not-perfect/comment-page-1/#comment-82</link>
		<dc:creator>Jeb Blount</dc:creator>
		<pubDate>Sun, 25 Jul 2010 18:03:11 +0000</pubDate>
		<guid isPermaLink="false">http://salesgravy.com/800poundgorilla/?p=166#comment-82</guid>
		<description>Bill,

This is an excellent post and a heck of a lesson for all business owners. Ironically admitting a mistake and apologizing quickly actually builds trust with customers. As you say - people respect you for it. Without trust it is impossible to do business long-term.

What is important to understand is People Buy You. When you make a mistake they are watching closely to see what you do about it. Your actions and behaviors have a direct impact on their perceptions of you and their willingness to buy from you in the future. Never forget that in today&#039;s 24/7 world your reputation is always at stake (Check out Peg Jackson&#039;s new book&quot; &lt;a href=&quot;http://www.amazon.com/Reputational-Risk-Management-Protecting-Reputation/dp/1935602020/ref=sr_1_3?ie=UTF8&amp;s=books&amp;qid=1280081151&amp;sr=8-3&quot; rel=&quot;nofollow&quot;&gt;Reputational Risk Management&lt;/a&gt;).

Jeb Blount, author of People Buy You: The Real Secret to What Matters Most in Business (&lt;a href=&quot;http://www.salesgravy.com/people-buy-you&quot; rel=&quot;nofollow&quot;&gt;www.PeopleBuyYou.com&lt;/a&gt;)</description>
		<content:encoded><![CDATA[<p>Bill,</p>
<p>This is an excellent post and a heck of a lesson for all business owners. Ironically admitting a mistake and apologizing quickly actually builds trust with customers. As you say &#8211; people respect you for it. Without trust it is impossible to do business long-term.</p>
<p>What is important to understand is People Buy You. When you make a mistake they are watching closely to see what you do about it. Your actions and behaviors have a direct impact on their perceptions of you and their willingness to buy from you in the future. Never forget that in today&#8217;s 24/7 world your reputation is always at stake (Check out Peg Jackson&#8217;s new book&#8221; <a href="http://www.amazon.com/Reputational-Risk-Management-Protecting-Reputation/dp/1935602020/ref=sr_1_3?ie=UTF8&#038;s=books&#038;qid=1280081151&#038;sr=8-3" rel="nofollow">Reputational Risk Management</a>).</p>
<p>Jeb Blount, author of People Buy You: The Real Secret to What Matters Most in Business (<a href="http://www.salesgravy.com/people-buy-you" rel="nofollow">http://www.PeopleBuyYou.com</a>)</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Jim Rohn: Tribute to an 800-Pound Gorilla of Wisdom by Karen Dietrich</title>
		<link>http://www.salesgravy.com/800poundgorilla/jim-rohn-tribute-to-an-800-pound-gorilla-of-wisdom/comment-page-1/#comment-54</link>
		<dc:creator>Karen Dietrich</dc:creator>
		<pubDate>Sun, 30 May 2010 00:21:09 +0000</pubDate>
		<guid isPermaLink="false">http://salesgravy.com/800poundgorilla/?p=98#comment-54</guid>
		<description>I have to say this touched my heart...great story Bill. You were lucky to understand this 20 years ago. I myself just heard of Jim 5 years ago... &quot;I got it now&quot;</description>
		<content:encoded><![CDATA[<p>I have to say this touched my heart&#8230;great story Bill. You were lucky to understand this 20 years ago. I myself just heard of Jim 5 years ago&#8230; &#8220;I got it now&#8221;</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on &#8220;Fatty fatty, two-by-four&#8221; WORKS!: The Value of Sales Managers by Tweets that mention 800poundgorilla » “Fatty fatty, two-by-four” WORKS!: The Value of Sales Managers -- Topsy.com</title>
		<link>http://www.salesgravy.com/800poundgorilla/fatty-fatty-two-by-four-works-the-value-of-sales-managers/comment-page-1/#comment-53</link>
		<dc:creator>Tweets that mention 800poundgorilla » “Fatty fatty, two-by-four” WORKS!: The Value of Sales Managers -- Topsy.com</dc:creator>
		<pubDate>Sat, 29 May 2010 04:32:05 +0000</pubDate>
		<guid isPermaLink="false">http://salesgravy.com/800poundgorilla/?p=141#comment-53</guid>
		<description>[...] This post was mentioned on Twitter by Jeb Blount, Bill Guertin. Bill Guertin said: Proof that &quot;Fatty, Fatty, Two-By-Four&quot; WORKS! An article for Sales Managers: http://tinyurl.com/26nb4hp [...]</description>
		<content:encoded><![CDATA[<p>[...] This post was mentioned on Twitter by Jeb Blount, Bill Guertin. Bill Guertin said: Proof that &quot;Fatty, Fatty, Two-By-Four&quot; WORKS! An article for Sales Managers: <a href="http://tinyurl.com/26nb4hp" rel="nofollow">http://tinyurl.com/26nb4hp</a> [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Is It a Bad Choice If It Works? by Jeb Blount</title>
		<link>http://www.salesgravy.com/800poundgorilla/is-it-a-bad-choice-if-it-works/comment-page-1/#comment-47</link>
		<dc:creator>Jeb Blount</dc:creator>
		<pubDate>Sun, 28 Mar 2010 18:39:14 +0000</pubDate>
		<guid isPermaLink="false">http://salesgravy.com/800poundgorilla/?p=132#comment-47</guid>
		<description>You are a rock star! Great article.</description>
		<content:encoded><![CDATA[<p>You are a rock star! Great article.</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on The Zappos.com Story: Can Price Become a Non-Issue? by Vish Agashe</title>
		<link>http://www.salesgravy.com/800poundgorilla/the-zappos-com-story-can-price-become-a-non-issue/comment-page-1/#comment-23</link>
		<dc:creator>Vish Agashe</dc:creator>
		<pubDate>Wed, 30 Dec 2009 03:17:48 +0000</pubDate>
		<guid isPermaLink="false">http://salesgravy.com/800poundgorilla/?p=103#comment-23</guid>
		<description>Excellent article. Just a minor correction Zappos was bought by Amazon and not by Google as suggested. (&quot; Zappos.com was recently purchased by Google for nearly $1 billion just a few months ago.&quot;)</description>
		<content:encoded><![CDATA[<p>Excellent article. Just a minor correction Zappos was bought by Amazon and not by Google as suggested. (&#8221; Zappos.com was recently purchased by Google for nearly $1 billion just a few months ago.&#8221;)</p>
]]></content:encoded>
	</item>
	<item>
		<title>Comment on Favre-ing: An Active Verb? by forex robot</title>
		<link>http://www.salesgravy.com/800poundgorilla/favre-ing-an-active-verb/comment-page-1/#comment-9</link>
		<dc:creator>forex robot</dc:creator>
		<pubDate>Wed, 02 Dec 2009 05:26:35 +0000</pubDate>
		<guid isPermaLink="false">http://salesgravy.com/800poundgorilla/favre-ing-an-active-verb/#comment-9</guid>
		<description>good article as usual!</description>
		<content:encoded><![CDATA[<p>good article as usual!</p>
]]></content:encoded>
	</item>
</channel>
</rss>

