First Impressions…
If you’ve ever heard a bad conversation opener from a sales rep, you know what to avoid: rambling, incompetent, slick, pandering, over-complimentary, syrupy, know-it-all, and whiney voices—methods that are all but ignored by today’s prospects.
People know whether they’re going to buy from a salesperson within the first several seconds of their first encounter. First impressions have to be carefully considered, rehearsed, and updated frequently to avoid burnout and sing-song delivery.
So many salespeople rely on whatever comes out of their head at the moment of a first impression with a potential client, it’s a wonder that more reps aren’t thrown out on their ears.
