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Business Manners Apply to Interviewers As Well As Applicants PDF Print E-mail
Written by Lydia Ramsey SocialTwist Tell-a-Friend   

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Are your Hiring Methods Undermining Your Success?

Let’s face it: no manager wants to face the unpleasant possibility of letting a member of their sales team go — but knowing how to leverage your talent pool and keep it fresh is critical to the ultimate goal of maximizing overall effectiveness and maintaining consistently high-bar results. 
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Today's job applicants are encountering a lack of courtesy that is all too common. Businesses are flooded with applicants for every opening and many are showing a lack of respect for job seekers by failing to respond to their applications.

Most employers request resumes and other documentation be sent by e-mail. Occasionally they use the old-fashioned method-the anonymous post office box. The huge volume of applications makes it seem difficult to respond personally to each one. However, the technology is there to reply to all.

Most e-mail programs have the ability to send an automatic response letting applicants know that their information has been received and how and when they will be notified of an interview or the lack of one. If the application is handled through postal mail, a generic letter can be generated and sent out with the same details. There is no excuse for leaving applicants in the dark.

Following an interview, employers continue their thoughtlessness. Applicants are told they will be contacted within a certain time, but it never happens. With the search narrowed, the number of calls or letters should be manageable. People who reach this level in the interview process deserve a follow-up. They need to know if the position has been filled or if the process is continuing.

Consider it public relations for the organization. The person who applies for the job and is treated shabbily by an organization has friends and acquaintances whom they are likely to tell. Furthermore, that applicant may one day be an influential businessperson with a long memory when it comes to choosing business connections.

Job seekers are customers, too, and should receive the same level of customer service as everyone else.

Lydia Ramsey
About the author:

Lydia Ramsey helps people promote themselves and grow their business by showing them how to keep their feet out of their mouths and egg off of their faces. A business etiquette expert, author, speaker and premier trainer, she has reached thousands of people in a variety of audiences with her presentations, from large corporations to small businesses, from major universities to community service organizations.

 
 
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