I was overly confident that all thinking people
would make the same decisions as me. But, the truth is that people's
experiences and values are the lenses through which they view life and it makes
their perspective a distinction shared by none.
Around this
time of the year, I always reflect on the one and only time in my life that I
have been fired.
Here's what happened:
The year was 2003 and our revenues had been mostly good for the first six months
of the year. While we weren't setting any records, neither were we
dropping in share or doing anything else that would fire up warning
flares. Although 2002 had been a tumultuous year, the advertising
markets had settled down after the tragedies of 9/11/2001 by the time 2003
rolled around.
I was feeling good.
I was a veteran manager - having managed the sales department of KISS 104 for
two different owners and three different General Managers over the course of
four years. The little turnover that we had experienced on the sales team
came from the bottom 30% of revenue generators - a not uncommon situation in
our business.
Everything seemed to be sailing along. On a Monday, my boss, Tony, asked
me to come in a little early on Wednesday to "go over a few things"
before the usual sales meeting at 8:30. I asked him what kind of things
so that I could be prepared for the meeting and he mentioned revenue
projections for July.
On Tuesday, I gathered all the data. On Wednesday morning, I arrived
early so that I could print out my reports - only to find that I couldn't log
on to my computer. While I was trying to figure that out, Tony came to my
office to see if I was ready to meet. I explained my computer problem and
he told me not to worry about it for now. So, I grabbed my notebook and a
pen and followed him to his office.
As we walked in, I noticed that the head of the HR department was seated at the
circular table inside Tony's office. I was confused as Tony hadn't said
anything about her being there. As I was trying to get my bearings, Tony
closed the door behind me and asked me to sit down at the table. That's
when I remembered the story of a previous manager. . .
"I walked in and Krista was sitting there with a manila folder in front of
her and that's when I knew that this meeting was unlike any other that I'd ever
had. . ."
Sure enough, Krista had a manila folder in front of her.
Tony started the meeting as Krista examined her fingernails.
"We've decided to make a change. You will no longer be managing KISS
104. In fact, you will no longer be an employee of Cox Radio.
Krista has some paperwork that she would like to go over with you."
"Hold on a second," I said. "You are firing me?"
"We just think it would be best to make a change in management at KISS
104."
"But, I'm not going to have another job. So, that means the change
you are making is firing me."
"Yes. So, Krista has some paperwork that will be important to
you."
"First, I have a question."
"Okay."
"Why are you firing me? I mean, what is the reason for my
termination."
"We don't want to discuss that with you."
"You don't want to discuss it with me? But, I'm the one that you are
firing! How could you not discuss the reason with me?"
There wasn't much more to the meeting. Neither Tony nor Krista felt
obligated to tell me the reason for my termination which was ironic since both
always insisted that I have reams of data and written warnings to support any
personnel decisions that I wanted to make. And so it was that on that
day, July 17, 2003, Tony became the only person to fire me. A
distinction shared by none.
Now, I could end this post right here and feel pretty good about getting all of
this off my chest in a public forum. But, that is not the purpose
of telling my story six years after the fact. Or, I suppose I could
use the above example as an entrée into a discussion about the best way to let
someone go. But, there's a more useful moral to this story.
While I have spent a good deal of time over the past six years wondering how it
was possible for Tony to make the monumental mistake of replacing me with
an inexperienced manager that was terminated only three months later, I
have spent much more time wondering about my own mistakes.
How come Tony didn't value my skills and talents? Why didn't I know where
I stood with Tony?
When I was the sales manager of KISS 104, I made decisions that affected the
income of the sellers. Some of the sellers questioned my judgment and
went directly to Tony to opine that my public declarations masked
private reasons that were sinister and prejudicial in nature. While it
would have been nice if Tony had come to me to ask me about my decisions, the
real onus was on me to go to him and explain myself. And, the best time
to do that would be in advance of certain sensitive decisions that are
easily spun or misinterpreted.
My image with Tony was my own responsibility. I shouldn't have
assumed that my decisions were self-evident and I should have sought
his counsel on controversial or highly impactful decisions.
The problem
with me back in 2003 was that I enjoyed the freedom of making decisions that
were mine to make. I was overly confident that all thinking people
would make the same decisions as me. But, the truth is that people's
experiences and values are the lenses through which they view life and it makes
their perspective a distinction shared by none.
May I suggest that before the second half of the year has a chance to
flower, you seek out your boss for a first half review and gain some
perspective on
how those lenses are viewing you?
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