As marvelous as all our technology is, chronic
malfunctions and crashes and the constant demand to keep up might account for
the fact that at least one in four of us will admit to physically assaulting a
device. There's even a ratio for judging
the attack because the chances of failure are in direct proportion to the
urgency of the task they are needed for.
Last week, my big desktop PC crashed, my laptop got the
"blue screen: of death". The refrigerator croaked, and the toaster
oven went to heaven. My I-phone decided
to stop receiving e-mail and the dashboard in my car kept erroneously sending
warning messages.
It wasn't even a full moon!
As marvelous as all our technology is, chronic
malfunctions and crashes and the constant demand to keep up might account for
the fact that at least one in four of us will admit to physically assaulting a
device. There's even a ratio for judging
the attack because the chances of failure are in direct proportion to the
urgency of the task they are needed for. Hence the scream heard from my
assistant as she tried to get out my summer newsletter before autumn.
It doesn't get better. The 2009 March/April issue of
Psychotherapy Networker says that such chronic, unalleviated stress compromises
our cognitive and emotional functions as well as undermining our immune system.
Nor does it when a workplace (often unknowingly) contrives urgency by leashing
employees with PDAs, laptops, pagers, and anything else for instant access and
response.
Well intentioned. And, ultimately, a timewaster and a driver of increased health care costs.
What happens is that we continually try to multitask,
toggling back and forth, answering the ping of instant messages, and wind up
feeling constantly "on". Instead of concentrating on one task, we
unconsciously scan for the next message or task, thus spending often 50% more
time on one job before taking on another.
Ways to conquer the beast:
Manage your energy not your time. You don't run marathons every day yet we try
and do the equivalent at our work. Studies of energy suggest a 90-minute rhythm. This means stopping and
doing something to recover your energy expenditure. (Coffee and chocolate
don't count. Nor does smoking).
Take a 4-minute relaxation break. Walk outside, deep
breath, trying biofeedback. Go outside. Drink water. And when it's time-go home
without work.
Program your computer to delete messages after 30 days.
If no one has screamed by then, how important could it be?
Send out the equivalent of a "do not disturb"
sign, telling folks you will respond from 3-4pm daily. If it's an
emergency-call you.
Turn off rings, pings, dings, and anything that sings.
Distinguish between uninterrupted work time and answer
time.
Work with your team to determine the important and urgent
from the unimportant.
Cut the cord. If you continue to remain connected all the
time-you have only yourself to blame with the constant barrage of requests.
At the end of the day, reset to zero. You did what you
could. It's done.
Over. Finito. Do NOT plan tomorrow today. Your brain will
start working on it and there goes the sleep.
Shut the door of your office. Turn off the computer.
Reset to zero. Tomorrow is a new day.
Do NOT take the PDA to bed with you. Give it a rest. Give all of us a rest.
Without boundaries, Tyrannosaurus Techno will win again.
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