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When the Going Gets Tough, the Tough Start Selling

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Written by Adrian Miller
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More Gravy
The Sky Is Falling!

If you play your cards right during a downturn, you will not only keep sales up through the cycle, you’ll also find yourself in an even better place when the economy begins to pick up. So, turn down the drone of financial doomsayers and start working this prime opportunity to increase your sales.

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With a slowing economy comes a fiercer, more competitive market that will require you to set yourself and your products apart from your competitors.  It’s easy to make excuses for poor sales performance in an economic downturn, but a successful salesperson will find opportunities to increase revenue.  Here are a few ideas to help you reach your goals:

 

Set Goals and Plan Accordingly

 

When the economy turns sour don’t put yourself in a position of scrambling for business. Take a look at your target market to reevaluate how you’ve done business in the past and determine how your customers’ needs have changed as a result of the economic climate.  Once you have an understanding of these fundamentals, you can set realistic business goals and charge forward until they have been met.

 

Invest in Training

 

In a down market, you will be competing against the best and the brightest.  It’s imperative to have cutting edge knowledge and experience to take the lead in the sales force. Play it smart and invest in ongoing training even though it may seem counterintuitive to be spending money during a bad economy.  You’ll find the return to be well worth the investment. Don’t hesitate to inform your clients of any up to date information you may have learned. They will be impressed that you are taking the initiative.

 

Networking Strategies

 

Networking can be a powerful tool for developing new business relationships.  However, not every gathering has the potential for making quality contacts.  Selectivity may be in your best interest when it comes to attending networking events.  This will ensure that you have a target audience filled with potential customers. Remember that your ultimate goal for the event is to make contacts. Successful salespeople are assertive and are able to introduce themselves without being forceful.  By the end of the event you should have a list of contacts.  Whatever you do, don’t make the ultimate mistake of forgetting to follow-up.

 

Don’t Wait for Your Clients to Call You

 

Existing clients are your best resource.  Customers are all too often lost because their salesperson never took the time to follow-up after the initial sale.  Staying in close contact with them builds trust and long-term relationships.  It’s important to keep the client up-to-date on new products and marketing materials.  However, it’s also vital that you keep yourself current on the ever-changing needs of your clients.  The doors to new sales and cross-selling opportunities will open by just listening.

 

Ask for Referrals

 

A referral is commonly thought of as the highest form of compliment you can give a sales professional.  However, customers rarely provide a referral without being asked. Most often, it’s up to you to take the initiative to ask for additional contacts.  All too frequently, sales professionals are afraid to ask, don’t feel they have a good rapport with the client, or simply forget.  The proper timing of asking for a referral can depend on the situation. Most often, it is appropriate to wait until you build a relationship with the client, although, it might be acceptable to ask if you know the client is excited about a recent purchase.  Don’t be discouraged if a referral doesn’t have a need for your product or service.  It is possible they will in the future or know someone who does.

 

Most importantly, keep a positive attitude and don’t let a slump get you down.

Get Smart | The Sales Store

 

 

 

 

 

 

 


Adrian Miller
About the author:

Adrian Miller Sales Training designs and delivers executive-level strategic consulting and sales-level performance training for your unique business. As a recognized sales training expert, Adrian’s results-driven solutions go far beyond “theory” and “feel-good rhetoric.” Her vision is focused exactly on what you need: a sales force that is achieving more.Bernadette Doyle publishes her weekly Client Magnets newsletter for trainers, coaches, consultants, complementary therapists and solo professionals.

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