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Rules Of The Road

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Written by Lydia Ramsey
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Business Clothing Not Optional!

As a media crisis trainer, Ms. Hoffman advises her client to figure out what their audience will be wearing and to go one step above. The same rule applies in all areas of business. You want to be taken seriously and to represent yourself and your organization in the most positive way. Overdressing can turn people off as much as under dressing, and you want people to feel comfortable with you.


What should I wear today? This isn’t a question that only women ask themselves before they head off for work, for a networking event or for the business/social occasion. It is one that savvy businessmen pose, too, as they check the day’s calendar. Not everyone wears the same thing to the job. One size does not fit all when it comes to business attire. There are four primary considerations when deciding how to dress for business: the industry in which you work, the job you have in that industry, the region of the country in which you live, but most importantly, what your clients expect to see.

Judy Hoffman, author of Keeping Cool on the Hot Seat: Dealing Effectively with the Media in Times of Crisis (Four C’s Publishing Company, 2001), provides an example of how what you wear can affect the way you are perceived by your clients, colleagues and business associates. In a recent media training workshop, one of the executives of the company with whom she was working showed up for the session in his usual business suit and tie. The group was larger than expected and had to be moved to an un-air- conditioned facility. The vice-president removed his coat, loosened his tie, rolled up his sleeves and looked right at home with the other participants who were dressed in polo shirts and khakis for the day.

During the role-playing sessions, he worked in his shirtsleeves. However, when it came time to serve as the spokesperson for his group, he put on his coat and tie. During the feedback session, Ms. Hoffman questioned the group about the way the executive was dressed. Several indicated that they noticed his suit and thought he looked out of place. Others said he seemed a bit stiff and gave the impression that he was better than the rest. The vice-president responded that he wanted to look professional and make a good impression. His good intentions failed him for a simple reason—in the business arena you do want to be seen as professional, but it is also important that other people feel comfortable with you.

As a media crisis trainer, Ms. Hoffman advises her client to figure out what their audience will be wearing and to go one step above. The same rule applies in all areas of business. You want to be taken seriously and to represent yourself and your organization in the most positive way. Overdressing can turn people off as much as under dressing, and you want people to feel comfortable with you.

When you gaze into your closet or stand before your mirror, think where you will be going for the day, whom you will be seeing and how those people—your clients—will expect to see you dressed. You may even need to consider how to adapt your attire during the day to fit into different environments. It’s not easy. One size does not fit all.



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Is there anyone who is not aware of the changes that have occurred in the travel industry in the past few years? If you are a business traveler, you have been affected. Every day we hear about companies that are cutting back on their travel budgets.

To save money, those business people who used to fly first class are now moving to the back of the plane. In the interest of time, those who flew the short daily trips from city to city are deciding to drive. You may be among those who find themselves sharing an automobile with the boss or a business colleague. It may be time to brush up on the rules of the road.

The person who owns the car drives. Offering to do some of the driving is a nice gesture when the car is not yours. State your offer twice to let the other person know that you are sincere. If you don't get chosen for the role, let it go.

If there are more than two of you, ask where you should sit. The choice seat is reserved for the most senior person. If that's not you, wait for instructions.

Keep your emotions in check. Road rage is on the rise. While it ought to be avoided simply on the basis of safety, a display of temper behind the wheel could also cost you in terms of the business relationship.

When men and women are traveling together by car on business, it is not necessary for a man to open the door for a woman. However, if a man finds it hard to break old habits of good manners, the woman should be gracious in her response and not offended.

If you happen to be sharing a ride with a colleague from another organization and that person is providing the car and gas, offer to help with expenses. If your offer is not accepted, find another way of showing your appreciation. You might opt to pay for a meal during the trip or send a business gift when you return.

Traveling by car with business associates offers danger and opportunity. Turn these trips to your advantage with your thoughtfulness and courtesy.

Lydia Ramsey
About the author:

Lydia Ramsey is a business etiquette expert, professional speaker, corporate trainer and author of Manners That Sell - Adding The Polish That Builds Profits. She has been quoted or featured in The New York Times, Investors' Business Daily, Entrepreneur, Inc., Real Simple and Woman's Day.  For more information about her featured presentations and products visit www.mannersthatsell.com.

 

 

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