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Prospecting: If It Doesn't Hurt, I Must Be Doing It Wrong

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Written by Wendy Weiss
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The 3 Secrets of Instantly Establishing Interest

You have all heard that you have about 15 to 30 seconds to establish a connection or generate interest on a cold call, right? While some may say you have even less, the point we can all agree on is that you don't have much time and whatever you say, it had better be good!

So here is how to do it. As you know, your prospects get a lot of sales calls every day, and many of them from your direct competition. So why would they want to talk to you? What can you do to separate yourself from all the other calls?

 



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To my mind, prospecting is very simple. It's a matter of truly understanding what you are selling (Sales 101, features and benefits), understanding the buyer (Sales 101, targeting your market) and connecting the two. You then want to craft language that will help your prospect easily "get it" and be willing to take action.

 

When I say prospecting is simple, what I really mean is that the concept is simple. It's very basic, usually topics that are covered in a Sales 101. The execution however, how you use that understanding of the value you represent and how you use your understanding of the prospects that you target, that's more complicated. Execution requires a deep understanding of your market and what resonates with your prospects. It requires thought. It requires that you dig deeply. It requires focus. Those things are much more difficult.

 

If you are able to take these simple concepts, dig deeply and make them work, making prospecting calls becomes much easier. People stop hanging up on you. People stop saying they're "not interested," they "have a vendor" or "send me some information, we'll call if we need you." Prospecting ceases to be a struggle.

 

{sidebar id=10 align=left}Today, prospecting is more difficult than it was 10 years ago or even five years ago. People are harder to reach, they are busier than ever and they are more stressed. It takes more to grab and hold their attention. The only thing that will stop a prospect in their tracks so that they'll listen to you is if you've done your homework and really understand how the value you represent can impact your prospect for the better and that you have the verbiage you need to make that clear to your prospect. This is both very basic and at the same time quite complex.

 

My first career (as some of you may already know) was as a ballet dancer. When I was a young dancer I believed that if dancing didn't hurt I wasn't doing it right or if it didn't hurt I wasn't working hard enough. Don't get me wrong, being a ballet dancer is hard work. There is a line, however, between hard work and injury. Now as an older dancer, with many, many injuries behind me I have come to realize that if it hurts, I'm probably doing it wrong.

 

In ballet, when you're executing a step incorrectly you must go back to the basics to correct it. Executing a step incorrectly means pain, possible injury and that you are actually not even able to execute the step. If you don't do it right, you can't do it at all and you run the risk of hurting yourself.

 

The same is true in sports. When a team is continually losing, the owners fire the coach. Then they bring on a new coach. What does the new coach do? Invariably, it's back to basics.

 

So then, we have prospecting. If you struggle with prospects, if they won't talk to you, hang up on you, berate you or otherwise abuse you, the approach you are using does not work. It's time to do something else and that something else is to circle around and go back to basics. What are you selling? What is the value that you represent? Why do your customers buy? What problems are you solving for your customers? How do you help your customers? If you are clear with the answers to these questions, your prospecting calls will stop hurting. In prospecting, as in ballet, if it hurts, you're probably doing it wrong.

Prospecting Made Simple | The Sales Store

Wendy Weiss
About the author:

Wendy Weiss, The Queen of Cold Calling, is an author, speaker, sales trainer, and sales coach. Wendy has been featured in the New York Times, BusinessWeek, Entrepreneur Magazine, Selling Power, Sales & Marketing Management and various other business and sales publications. She is also a featured author in two recently released books, Masters of Sales and Top Dog Sales Secrets.

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