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Some Will, Some Won't, So What! Honing Your Prospecting Skills
I can think of no other profession that's as closely associated with the term rejection as a career in sales. You might say that rejection is as natural to a salesperson as trail dust is to a chuck wagon cook... it comes with the territory. In fact, frequently the first two orders many new sales reps receive are "get out and stay out!"
The sales profession can be financially and personally rewarding for those tough-minded salespeople who have developed the capacity to keep rejection in perspective. How well do you take rejection? Your ability to persevere in the face of rejection is a key factor in determining your income potential and career longevity. Obviously you can never totally eliminate rejection from the selling process, however, there are actions you can take to reduce the frequency and minimize its mental and financial impact.
I am absolutely convinced that the best antidote for taking the sting out of rejection is to prospect with greater intensity and qualify more effectively. Prospecting for new business is critically important and for the majority of salespeople, it is the most challenging and stressful aspect of their profession. Successful sales reps are proactive and recognize the importance of prospecting for new business on a daily basis. When you don't have enough prospects, the tendency is to shoot yourself in the foot by down-playing the needs analysis and qualification process. It's like putting lipstick on a pig... it's a waste of time, and it irritates the pig. By having more prospects to work with, you automatically water-down the impact of any single "no sale" and are far more likely to qualify your prospects realistically. Improper qualification is in direct relationship to increased rejection, it's a self-imposed, vicious cycle.
At the end of the day, sales, like baseball, is a game of statistics. A baseball player gets paid by the number of times he hits the ball, not by the number of times he strikes out. Keep score and know your sales effectiveness numbers so that you can improve your batting average.
When a salesperson experiences a "no sale", there's a common weakness to point fingers and look for mitigating circumstances such as a bad economy or a lower-priced competitor, when in reality, it just might be them. It's appropriate to take rejection personally if you learn from the experience and view rejection as nothing more than a feedback system. Top producers look at rejection as merely a wet stone that allows them to hone their presentation abilities and sharpen their people skills. So, the next time a prospect says no, just remember that you can profit from the experience and that... some will, some won't, so what!
Articles by this Author:
- Don't Shoot Yourself in the Foot Before You Close A Sale
- Is Your Handshake Creating Rapport or Sabotaging Sales?
- A Passion for Success: Don't Give Up On Your Dream!
- 4 Key Traits That Dominate Customer Service
- 7 Tips to Help You Go the Extra Mile
- 5 Tips to Overcome Procrastination and Be More Productive
- Generate Sales and Build Morale - Roll Out a Sales Contest!
- How Do You React to Stress? 20 Stress Management Tips for Peak Performance
- Design A Successful Training Program: Sales Training Tips From The Trenches
- A Formula For Sales Leadership
- Recognize and Modify Time Management Skills
- How To Achieve Your Sales Career Goals
- Burn the Boats! The Power of Commitment
- Effective Use of Customer Testimonials
- Don't Risk Wingin' It, Use a Phone Script!
- Be Prepared! and Unlock the Door of Opportunity
- What Does Personality Got To Do With It? Customize Your Presentation Style
- Build an Advocate Army: Ask for Referrals!
- The Formula for Retaining Successful Salespeople
- Roll Out the Sales Contest: Increase Sales and Morale
- Successful Teamwork - Fly With the Geese to Success
- Constructive Criticism: Can You Handle the Truth?
- Three Body Language Tips to Improve Your Sales Effectiveness
- How to Manage Stress and Keep Your Career on Track
- Power of Positive Mental Attitude in Personal Success
- Develop an Effective Recruiting Program and Recruit Your Way to the Top!
- Operation Green Turtle: Avoid Professional Embarrassment
- What's Your Ripple Effect?
- How to Achieve Cross-Selling Success
- The Art of Motivating a Prospect
- Identify Your Prospect's Preferred Buying Style
- Put the Hammer in Your Prospect's Hand
- How to Read Your Prospect Like a Book!
- The Truth About Lying During the Selling Process
- Adversity Gives You Strength: Productivity in a Sluggish Economy
- How to Build Trust and Rapport Quickly
- Actions Speak Louder Than Words
- Selling is a Contact Sport: Keys to Effective Phone Calling
- The Art of Motivating Salespeople
- 3 Body Language Skills That Increase Sales
- Listen While You Work
- How Would Your Customers Rate Your Service?
- How to Train Cats and Salespeople
- Time Managment Tips
- Are You Missing Your Prospect's "Buy Signals?"
- Principles of Persuasion - Speak with Power and Passion
- Customers For Life
- The Strangest Secret
- Are You a Bridge Builder?
- Develop a Recession Proof Attitude
- The Power of Choice!
- Six Powerful Steps to Better Prospecting
- Recruit Your Way to the Top!
- Would Your Like Fries With That | Cross Selling
- Selling to the Four Temperament Styles
- Don't Bring a Knife to a Gun Fight
- Attack Yourself
- Confirming Sales Appointments: Are You Asking For The Cancellation?
- I Just Called to See How Things are Going
- Use the News: How to Create New Opportunities Fast
- 5 Secrets to Effective Email
- 5 Ways To Keep Your Prospect Talking
- The 5 Best Openings
- What Not To Do On a Cold Call eMail
- Protect Your Time
- Yes You Can!
- Secrets Buried In a Sales Person's Resume
- Define What You Want And Write It Down
- 10 Rules for Pricing Confidence
- There's a Pony In Here Somewhere
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