The salesperson in me would love to be spontaneous and make decisions based on my gut instincts. But the business owner in me knows that your gut can only take you so far before you must confirm and adjust your direction based on the numbers. by Kendra Lee It’s that time of year again when w... more

Until the obstacle of an unfriendly website is removed, then learning more about social media will probably not secure the results you want. If the ultimate goal is to drive traffic to your website, and your cyberspace storefront is not keyword rich, easy to navigate, and ladled with fresh content, ... more

You can be the greatest salesperson in the world, however, if you call on prospects that don’t match your demographics or psychographics, you are going to be busy and broke.  by Colleen Stanley It’s the beginning of 2015. There are new sales quotas to achieve and opportunities to deve... more

In setting an intention - a plan, something to achieve - it makes the purpose more realistic and it helps us accomplish it. Baby steps, good intentions and making a plan - how does that sound? by Monika D'Agostino For the last couple of years I have set intentions rather than New Year's re... more

As you go about your day, you can only accomplish so many things. If everything is important, then nothing in particular is. A helpful idea is to create a list of things to do in your CRM or calendar program – but don’t stop there. Find a way to rate the activities that you need to do. by Lor... more

Every experience in a buyer's and customer's day contributes to the quality of their day. That means your conversations with them are an experience that contributes to the quality of their day. That's why you count in every conversation. by Nancy Bleeke Ever wonder how much you actually im... more

As I write this, my email program is turned off. It has to be. I can’t stand seeing that little icon that tells me I have 5 messages I haven’t read. It seduces me. I need to focus on my work at hand. by Jill Konrath Learning something fast requires concentration. To make sense of it all re... more

by Colleen Francis Voicemail – your best friend and your most frustrating adversary. On one hand, it allows you to ignore phone calls that you don’t want to answer and also allows important contacts to leave a message even if you aren’t available. On the other hand, your prospects have the ... more

by Liz Wendling Technology can be an outstanding asset to help you close more sales, if you know how to use it correctly. It can also be damaging if you don’t. As a professional or sales person, have you become too dependent on technology to do your selling for you? Your success depends on ho... more

by Lydia Ramsey The count down has begun. Every where you turn, someone will remind you of how many days there are left until the holidays, and exactly how many of those are for shopping - personal and professional. Smart gift giving will help your company to build and maintain relationship... more