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Gift Shop Manager


YMCA of the Rockies Snow Mountain Ranch

Gift Shop Manager Seasonal

Full Time 

Job Description

Position Summary: The Gift Shop Manager is responsible for providing a high level of service to Snow Mountain Ranch guests and staff. The Gift Shop Manager trains, supervises and guides all gift shop employees & volunteers. This individual is responsible for correct cash procedures, a clean shop and a well-merchandised sales floor.

Essential Functions / Requirements:

  • Demonstrate an ability to read, write and speak English.
  • Possess a positive attitude towards serving guests and supervising staff.
  • Train all new Gift Shop employees & volunteers.
  • Make weekly work schedules.
  • Complete and review mid and end of season evaluations with Gift Shop employees & volunteers.
  • Responsible for pricing procedures on incoming merchandise.
  • Perform and/or oversee daily inventory.
  • Maintain appropriate levels of inventory by assisting the Guest Services Director in ordering and re-ordering merchandise.
  • Monitor daily income reports.
  • Communicate job performance concerns with the Guest Services Director.
  • Operate the cash register, telephone and credit card machine.
  • Clean facilities and equipment.  Maintain a neat and well-organized work area.
  • Restock merchandise on a regular basis.
  • Maintain an accurate and balanced "Daily Income Report."
  • Maintain accurate accountability of money in cash box and register. Able to count back change to customers.
  • Complete opening and closing procedures as scheduled.
  • Take initiative and motivate others to find things to do during slow times.
  • Operate commercial popcorn popper & coffee cart.
  • Be able to move throughout the Gift Shop for an eight-hour shift.
  • Perform basic math functions with calculator.
  • Uphold the YMCA of the Rockies Mission, policies and programs.
  • Support the Association safety program.  Promote safe work practices and a safe environment for guests, members and staff.
  • Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional.
  • Must meet acceptable criminal background check standards.

Other Functions / Requirements:

  • Ability to lift 30 pounds.
  • Participate in annual inventory (early January).
  • Communicate maintenance needs to B&G.
  • Move merchandise from attic storage to Gift Shop as needed.
  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions.
  • Promote a cooperative, positive and problem-solving atmosphere at all times.
  • Ability to work cooperatively with others in a diverse environment.
  • All other duties as assigned.

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  • Company: YMCA of the Rockies/Snow Mountain Ranch
    (view all jobs of this company)
  • Location: Granby
  • State: CO
  • Category: Sales
  • Posted on: May-16-2019
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