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Retail Sales Executive

Negotiate and execute authorized representative agreement with local and national independent resellers for the purpose of increasing Charter´s presence and distribution within the retail market. Responsible for negotiating and executing new retail and reseller agreements to sell Charter services. Representative will be responsible for finding reseller opportunities, executing contracts, training and ramping sales with new authorized local/national retailers/resellers.


Must have experience selling cable or telecommunications or similar services to aggregators and resellers

Act as "third party retail manager"

Maintain sales goals and quota on a consistent basis. The Retail Sales Executive performance will largely be based on their sales goal achievement.

Negotiate/Execute agreement with authorized representatives to display/sell Charter products and services

Maximize implementation of corporate retail agreements with retail outlets within the assigned territory.

Serve as a primary source of Charter Communications information in retail outlet, including providing training to sales staff

Sell Charter products and services, conduct product demonstrations and provide consumer education/support

Oversee retailer order process to ensure procedures and policies are followed.

Assist in customer issues and complaint resolution

Serve as company expert on product knowledge, product mix, coverage area and pricing

Communicate promotions and changes in rates and activation procedures

Assist authorized representative sales staff with presentation and closing training

Ensure Retailer has active working access to place orders through Charter Retail system.

Provide reports to Supervisor including feedback on activities, inventory levels, sales out, success of various tactics, problems, etc.

Perform other duties as requested by supervisor

Knowledge of cable television products and services

College coursework in sales and/or marketing, or equivalent experience

Related Work Experience                                                                Number of Years 
Experience selling telecommunications or cable services to resellers                                                                                                       3
Industry specific experience in cable, internet, and telephony products               2

Certifications and/or Licenses
Valid driver´s license and car

Approximately 85% of time spent in retail sales outlets
Some weekend and evening work
Traveling including possible overnight stays


Primary Location

Zeeland, MI

Other Locations

Other Locations  
US-Michigan-WALKER, US-Michigan-NEGAUNEE, US-Michigan-PORTAGE, US-Michigan-ADA, US-Michigan-BAY CITY, US-Michigan-SAGINAW, US-Michigan-MANISTEE, US-Michigan-GRAND HAVEN  



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  • Company: Charter
    (view all jobs of this company)
  • Location: Zeeland
  • State: MI
  • Category: Cable
  • Posted on: Jan-11-2019
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