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Failure to listen to others who offer a contrary viewpoint can hamper progress, profitability, and performance.
The standard concept of sustainability is the capacity of biological systems to remain diverse and productive over time - like healthy wetlands and old growth forests.
In the workplace, sustainability is equally important in considering the two-legged biological "systems" that sit in cubicles, drive to sales calls, conduct virtual meetings, perform surgery, write manuals, handle customers, and a host of other activities.
For an organization to survive and thrive in this competitive, 24/7 world, resiliency translates into staying power - staying power that keeps great employees and clients; staying power that offers up innovation and collaboration; staying power that fosters smart productivity without exhausting the people who perform.
Without that staying power, there is NO sustainability. And there can be no staying power without diversity.
Imagine an ocean heavily weighted with sharks. In time, food would be depleted and the sharks would turn on each other (this might sound like some companies you know). If everyone in an organization looked alike, spoke alike, and thought alike - in time the organization would shrivel and disappear because the world and a customer base no longer resemble a singular entity.
From my vantage point as both a teacher and student of resiliency, I believe that resiliency of thought is the next horizon for Diversity and Inclusion programs.
This article is designed to add another dimension: do we both seek and listen to others whose THOUGHTS are different from ours? The LA TIMES reported that "months before California's new disability claims system debuted, a whistle-blower told his superiors it contained errors that could mar a successful launch. His predictions proved accurate." However, diversity of thought was NOT acceptable and, for EDD employee Michael O'Brien, reassignment was in order.
From my work within a variety of organizations, failure to listen to others who offer a contrary viewpoint can hamper progress, profitability, and performance.
Here are two recommendations to encourage the fostering and acceptance of diverse thought:
Ranked by Executive Excellence Magazine as one of the top 50 experts on personal leadership development, Eileen McDargh is an award-winning author, acclaimed business presenter, and skilled consultant. Her latest book is Talk Ain’t Cheap-It’s Priceless: Connecting in a Disconnected World. Check out her website: https://www.eileenmcdargh.com
Ranked by Executive Excellence Magazine as one of the top 50 experts on personal leadership development, Eileen McDargh is an award-winning author, acclaimed business presenter, and skilled consultant. Her latest book is Talk Ain’t Cheap-It’s Priceless: Connecting in a Disconnected World. Check out her website: https://www.eileenmcdargh.com
More than 360,000 sales pros build their skills with Sales Gravy each week!