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Building Customer Relationships


Too often seemingly productive sales presentations end up going nowhere fast. Why? Well, there are four primary reasons why your once captive audience is not really into you anymore. by Adrian Miller We’ve all had those sales presentations where everything went right. You captivated the audience with your words, and they nodded in agreement. You left the room feeling like a rock star, confident that you’d soon have a sale. Then, the...

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Communication is The Key to Success


Posted By on Aug 24, 2015

Good communicators know fundamentally that putting in time to ask the right questions and really listen to the answers is never time wasted. Are your communication abilities influenced at all by whether or not the person you’re communicating with can help you? Do you communicate more respectfully with top level executives than you do your peers? Are your motivations to communicate influenced by how much money a potential...

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So I called him up. “Jim. It’s Jill calling. I know you’re concerned about bringing me in to train all your sales guys. But I just want you to know that I have more balls than those two other male trainers combined. That’s all I have to say.” I got the job. by Jill Konrath I’ve been rebelling from the day I entered this (still) male-dominated profession. I didn’t intend to. In fact, when I first started out, I tried really hard to do...

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You can be the greatest salesperson in the world, however, if you call on prospects that don’t match your demographics or psychographics, you are going to be busy and broke.  by Colleen Stanley It’s the beginning of 2015. There are new sales quotas to achieve and opportunities to develop.   One of best ways to ensure you will hit your quota is to fish where the fish are biting. This is the time of year where sales professionals...

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How to Stop Hating Voicemail

How to Stop Hating Voicemail


Posted By on Dec 8, 2014

by Colleen Francis Voicemail – your best friend and your most frustrating adversary. On one hand, it allows you to ignore phone calls that you don’t want to answer and also allows important contacts to leave a message even if you aren’t available. On the other hand, your prospects have the same power. They can just as easily ignore your phone calls or hear your message and choose not to call you back. Don’t worry – I’m going to...

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by Lydia Ramsey The count down has begun. Every where you turn, someone will remind you of how many days there are left until the holidays, and exactly how many of those are for shopping – personal and professional. Smart gift giving will help your company to build and maintain relationships. It’s the perfect way to show appreciation for your clients. When you do it right, it will keep you in the their minds throughout the...

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