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Posts Tagged "customer service"


by Leanne Hoagland Smith Technology is a boom to many companies. From GPS tracking devices to pages to cell phones, management can communicate with both external customers and internal customers to help achieve the goal to increase sales. Yet, this same advantage has the potential to become a disadvantage. For example, you as the manager or owner want to check with your on site sales person. As you are talking to him or her, a...

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We can never forget or diminish the importance of the front line worker bees and team lead bees. They are the heart beat of the hive and keep it functioning day in and day out. Often the ambassador bee will also direct the efforts of the worker bees to meet the challenges of changing client needs. Post by Patricia Stanley РMartinez     Take a peek at job listings these days for Director of Development, Sales Executive, and...

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So how do you create a selling culture at your company? What do you need to do to change or teach your employees that sales is not a department? By Colleen Stanley Everyone at your company is in sales. The person answering the phones is in charge of first impressions. The employee delivering your products has the ability to spot new opportunities and build relationships. Customer service personnel can determine whether or not you keep...

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Ten Business Etiquette Resolutions


Posted By on Feb 6, 2012

By Lydia Ramsey Do you want to grow your business this year, attract more customers, keep your current ones and increase your bottom line? If you answered “yes” to any of those, here are my top ten business etiquette recommendations for you. 1. Be on time for meetings, presentations, workshops and networking events. People who habitually arrive late send a clear message that their time is more important than everyone...

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